FAQs: Frequently Asked Questions

For any questions, please feel free to contact us anytime as we provide personal assistance 24/7. However, you may also find a solution to your query in the sections below.


Do you have any questions regarding your project?

We are available at any time:


How can I be certain that your translations are correct? Can you provide references?

You're in good hands when you work with Desource Translation. We're pleased to have worked with numerous prestigious worldwide businesses, like new york-online.us, biposervice, and many others. But don't just believe what we say. See what some of the many happy clients who have worked with us have to say.


We are rated A+ by the Better Business Bureau and a current member of Freelancer.com for your added peace of mind (BBB). Since we place the highest priority on quality and accuracy, we always assign each project to the translation team that has the most relevant experience in your linked field.

Where is Desource Translation located?

Even though we have offices in both the north and south of Bangladesh, we may work everywhere. No matter where you are, we can offer you the most precise language services thanks to our global network of over 20,000 professionals. You can reach us anywhere by using your phone.

What languages do you translate?

We provide translations into and out of any language in the world, from Amharic to Shona.

What's the difference between a certified and a notarized translation?

A document that has been translated by a qualified translator and is supported by a signed Certificate of Accuracy is considered a certified translation. A notarized translation is an additional service that entails adding a notary's signature to your document and bears the notary's seal. If you're unsure about the kind of paperwork you require, you may always get in touch with us. Our knowledgeable experts are available to assist.

What is a "sworn translator" and do you have any available?

A sworn translator is one who has received official recognition from the government of the country in which they now reside and who is able to certify translations as being authentic and true to the originals. In order to attain the same quality as the US and many other nations, we combine our agency certification with a notary's signature.

I need my birth certificate to be certified and translated. Do you offer this service?

Yes. Birth certificates are only one example of the official papers that Desource Translation offers certified translations for.

How can I send my documents to Desource Translation?

We will give you a FREE quote in less than 2 minutes if you email your documents to desource2012@gmail.com or sales@desourcetranslation.com, or you can contact us on your mobile at 01719-468988.

How long will it take to translate my documents?

The length of time it takes us to translate your documents will vary depending on the size, complexity, and target language of your project (s). We don't provide services or solutions that are "one size fits all." We also welcome you to get in touch with us to talk about your specific needs because every request is distinct. Within any timeframe, we'll always try our best to surpass your expectations.

Do I have to give you the originals of my documents?

Yes, that would be better because any type of information related to you is kept private and eternally removed after presented the translated document.

What are your payment terms and methods?

We accept bank transfers, PayPal, Payoneer, debit cards, and credit cards. Payment in advance is required.

What currencies do you accept?

We accept all currencies.


Please don’t hesitate to contact us if you have an urgent request. We’re open 24/7 to handle all of your urgent requests. Get a free quote in 10 minutes with our ! Live Chat

Don’t worry. We are always online to connect with you. We have our teams all over the world, which means we work around the clock. We respond in just 5 minutes or less, no matter what time of the day, or what day of the year.

You won’t get this kind of Customer Support from other translation agencies.

Our Reputation at Global Market

Need Help with a Large Project?